iKnowMed EHR

Source: EMR Finder

History of the Company

iKnowMed EHR was developed by McKesson Specialty Health, a company focused on providing medical professionals with specialized solutions in oncology. McKesson Specialty Health recognizes the unique and complex challenges of managing cancer care and aims to aid healthcare providers in delivering exceptional patient care. Through continuous collaboration with oncologists, the iKnowMed EHR system is explicitly designed to cater to oncology practices.

Features Overview

iKnowMed EHR software includes various features that streamline the workflow and enhance safety and efficiency in oncology practice environments. Some of the key features are:

iKnowMed EHR software boasts an intuitive design that facilitates efficient navigation and workflow within oncology practices. It has been developed by understanding the needs of oncologists, which has allowed the software to integrate with existing workflows and minimize disruptions seamlessly.

The software's treatment regimen library supports oncology practices by providing up-to-date and customizable regimens. iKnowMed EHR allows clinicians to create and edit treatment plans while considering their patients' specific conditions and preferences. This degree of customization ensures that providers are effectively tailoring treatment options, leading to more personalized and patient-centric care.

iKnowMed EHR offers robust analytics and reporting features that allow oncology practices to track performance, identify trends, and make informed decisions to optimize patient care. The software's reporting capabilities enable practices to monitor key performance indicators (KPIs), such as patient outcomes, patient satisfaction, and operational efficiency. Additionally, iKnowMed EHR supports real-time data sharing across various platforms. This level of interoperability assists clinicians in identifying opportunities for improvement and fostering a culture of collaboration and data-driven decision-making.

One crucial aspect of iKnowMed EHR is its seamless integration with treatment decision support platforms such as CDS Clearinghouse and NCCN Guidelines®. This functionality provides real-time access to the latest cancer treatment recommendations and clinical pathways, which helps clinicians make well-informed treatment decisions tailored to their patients' distinct needs.

iKnowMed EHR's billing and revenue cycle management features help oncology practices maintain financial sustainability. The software includes functionalities like charge capture, which streamlines the billing process and ensures that claims are submitted correctly and timely. By minimizing denials, iKnowMed EHR allows practices to optimize revenue while focusing on delivering high-quality patient care.

McKesson Specialty Health offers training and customer support to help onboard new users and address any concerns and issues. Comprehensive training ensures that users can maximize the software's functionality and understand its full potential. While feedback regarding customer support has been mixed, proactive engagement with the company can help ensure that users receive the assistance they need when using the software.

iKnowMed EHR's clinical trial integration feature allows healthcare providers to easily identify and track eligible patients for participation in clinical trials. By connecting oncology practices to a vast network of pharmaceutical sponsors, research institutions, and cancer centers, the software helps in expanding treatment options for patients and contributes to the advancement of cancer research.

In today's digital era, data security and compliance with industry regulations are of paramount importance. iKnowMed EHR ensures that patient data is securely stored and compliant with key regulations, such as HIPAA, to maintain patient confidentiality and protect healthcare providers from potential legal and financial implications.

McKesson Specialty Health offers implementation support to oncology practices adopting iKnowMed EHR, ensuring a smooth transition and minimal disruption to their operations. Following implementation, ongoing support helps users stay updated on the latest features and get assistance in managing any issues that may arise.

Advantages and Disadvantages of Hybrid EMRs


  • Customization: The software is designed with user-friendly interfaces and customizable options, allowing easy integration into existing workflows.

  • Comprehensive Clinical Support: iKnowMed EHR offers a vast array of resources, including up-to-date treatment regimens, clinical guidelines, and pathways for decision-making at the point of care.

  • Accessibility: The iKnowMed Generation 2 platform is compatible with iOS devices, granting providers cloud-based and secure access to patient charts and appointments even when away from the office.


  • Learning Curve: Some customers have reported that mastering the software may be initially challenging, especially for users with limited technical expertise. However, the software's ease of use tends to improve with familiarity.

  • Customer Support: While McKesson Specialty Health provides customer support functionality, feedback regarding the responsiveness and quality of the support have been varied.

Room for Improvement?

Despite the many advantages of iKnowMed EHR, there is always room for improvement. For instance, the software could benefit from adding more advanced appointment scheduling and reminder capabilities, which would be helpful to busy oncology practices. Enhancing customer support accessibility and responsiveness would improve the overall user experience.

Price & Demo

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Based on the features, benefits, and available feedback, oncology practices and providers have well-received the iKnowMed EHR software. Considering the comprehensive support, user-friendly interfaces, and oncology-specific tools, iKnowMed EHR software is highly recommended for healthcare providers looking to improve their practice management, treatment planning, and patient engagement.

iKnowMed EHR software offers a robust solution tailored explicitly to oncology practices. With its extensive features and customization options, iKnowMed EHR is a valuable tool for healthcare providers seeking to streamline their workflows, enhance patient care, and stay up-to-date on the evolving landscape of cancer care.