CareCloud EMR Review

3 / 5

History of the Company

CareCloud traces its origins back to 1999, when it was founded as Medical Transcription Billing Corporation (MTBC). Over the past two decades, the company has grown tremendously and rebranded as CareCloud in 2020 after acquiring CareCloud Corporation in January. The new company, now listed on Nasdaq (CCLD, CCLDP, CCLDO), has transformed into a true healthcare technology powerhouse. CareCloud currently serves over 40,000 providers across more than 70 medical specialties in all 50 states. This progress has been fueled by the company’s relentless commitment to innovation, its dedication to providing end-to-end technology solutions for healthcare organizations, and a continuous emphasis on improving customer and patient experiences.

Advantages and Disadvantages of Hybrid EMRs

Features Overview

CareCloud’s software suite encompasses revenue cycle management (RCM), electronic health records (EHR), practice management (PM), business intelligence, telehealth, and patient experience management (PXM) solutions. These cloud-based applications help healthcare organizations optimize clinical, financial, and operational performance.

Practice Management

The CareCloud Practice Management solution offers tools and features that help healthcare practices streamline administrative tasks, such as appointment scheduling, billing, and reporting. The software is designed to be adaptable and user-friendly, which makes it a much-desired tool for organizations of all sizes.

Customer Service

CareCloud delivers top-notch customer service, with support available via phone, email, and web-based resources. The company’s commitment to customer satisfaction is reflected in the numerous 5-star reviews they have received from users.

Live Login

CareCloud’s telehealth solution, CareCloud Live, allows providers to access their telehealth appointments and other critical patient information directly from their electronic devices. This ensures a smooth and easy experience for both patients and providers.

Community Provider

CareCloud has a community forum that allows healthcare providers to network, engage in discussions, and share best practices with other users. This feature adds an extra layer of support and collaboration for CareCloud customers.

Pros

The comprehensive, cloud-based software suite.
User-friendly and customizable platform.
Seamless integration with Practice Management and EHR.
Support for telehealth services.
A connected community of healthcare providers.

Cons

Occasional glitches and update challenges reported by some users.
Pricing may not be transparent, necessitating direct engagement with a sales representative for customized quotes.

CareCloud Demo

Interested parties can request a free CareCloud demo to explore the platform and evaluate how its solutions can be tailored to meet specific needs. This feature showcases CareCloud’s transparency and helps potential customers make informed decisions about the platform.

Price & Demo

Call for a demo

To understand the pricing structure for CareCloud EHR software, potential customers can contact their official website. The company typically provides a personalized quote based on the size and requirements of the practice. Free demos are available upon request for those interested in evaluating the product before committing.

Conclusion

Pricing helps organizations choose packages that best align with their budgets. Users are advised to contact CareCloud for a customized quote that meets their organization’s unique requirements.

CareCloud’s pricing varies based on the specific solutions and services healthcare organizations choose. According to third-party sources, the cost of CareCloud’s services can be roughly grouped into the following tiers:

Charts (EHR): Starting at around $250-$279 per/provider per/month
Central (Practice Management): Approximately $200-$250 per/provider per/month
Complete (RCM): Estimated 3-7% of a practice’s revenue collections

Please note that these approximate prices may not reflect the exact cost of CareCloud’s services. As previously mentioned, CareCloud offers flexible pricing based on organizations’ individual needs, and it is advisable to reach out to CareCloud directly for a customized quote tailored to your unique requirements.