Website Privacy Policy

Last updated: March 4, 2024

This privacy policy pertains to your use of the Ambula websites at Ambula.io and any related services, including the learning center. It describes how Ambula collects, uses, and discloses information. Different privacy notices may apply to certain activities and programs. This policy does not cover third-party websites linked from Ambula's site — please review those entities' separate privacy practices independently.

What information we collect

Ambula collects various categories of personal information depending on user interaction: Basic identifiers: names, business addresses, email addresses, phone numbers, account names, and signatures collected when signing up for webinars or requesting product demonstrations. Commercial information: business-related data including practice specialty and provider count collected during demo requests. User content: emails, survey responses, comments, reviews, and testimonials submitted by users. Internet or other network activity: IP addresses, browsing history, and interaction data automatically recorded from server logs. Device information: IP addresses, device identifiers, cookies, browser type, operating system, and language settings. Usage and performance data: site interaction information helping diagnose problems and improve features. Geolocation data: location information users manually provide or enable their mobile devices to transmit. Job applicant information: professional history, education background, social media profiles, and employment-related data submitted during job applications. Audio and visual information: voice and likeness recordings from webinars, demonstrations, training sessions, or customer service calls. Inferences: conclusions drawn from the information categories above.

How we collect information

Directly from you: information provided through product demonstration requests, surveys, job applications, or subscription sign-ups. Using cookies and other tracking technologies: when you use Ambula or our mobile application, open or click on emails we send you, or interact with advertisements, automatic collection occurs using cookies, web beacons, pixels, and server logs. From social media platforms: information shared through Facebook, Twitter, Google, LinkedIn plugins, widgets, single sign-on features, or similar tools. From other sources: data obtained from analytics providers, marketing services, fraud prevention vendors, and publicly available sources.

Cookies and other tracking technologies

The site uses cookies to recognize preferences and store session information. A cookie is a small text file, which often includes an anonymous unique identifier, that is placed on users' computers. Strictly necessary cookies: required for site functionality; contain no personally identifiable information; set only in response to user actions like submitting forms. Performance cookies: measure and improve site performance by tracking visitor interactions; all data collected is aggregated and anonymous. Functional cookies: enable enhanced functionality and personalization; may be set by Ambula or third-party providers. Targeting cookies: set by advertising partners; store information building interest profiles for relevant advertisements on other websites. Users can reject cookies through browser settings, though this may limit site functionality. If you configure your browser to reject certain cookies, the opt-out may not function properly. Web beacons — clear gifs or web beacons — are tiny graphics with unique identifiers tracking online movements; embedded invisibly on pages; information may be linked to customer personal information, including tracking opened emails to measure marketing effectiveness. Tracking utility companies' cookie use is not governed by Ambula's policy. A tracking utility company may use session ID cookies and/or persistent cookies. HTML5 local storage stores content information and preferences; third-party partners similarly use this technology. Behavioral targeting: third-party ad networks use cookies and beacons providing targeted advertising based on browsing activity. Users may opt out through device or app settings, though generic ads continue.

How we use information

Providing services: servicing accounts, providing support, and communicating about services. Business operations: operational purposes and customizing content displayed on the site. Core functionality and improvement: providing site functionality and analytics. Security, safety, and dispute resolution: to detect, protect against, and prosecute security incidents and fraudulent or illegal activity. Communicating with you: responding to inquiries and sharing product updates or offers. Marketing and promotional purposes: sending marketing communications by email, text, or postal mail; displaying targeted advertisements. Referrals: sending one-time invitation emails to referred colleagues. Analytics and personalization: conducting research, understanding interactions, improving marketing campaigns, personalizing experiences. Employment decisions: making recruitment decisions using job applicant information. Legal obligations: providing information when legally required.

How we share your information

Corporate affiliates: parent companies, sister companies, and subsidiaries processing information as service providers. Legal disclosures: information shared to comply with subpoenas or investigate illegal activities, fraud, safety threats, or Terms of Service violations. Third party vendors: including Google, displaying advertisements and serving ads based on prior site visits. Ambula does not rent, sell, or share personal information about you with other people or nonaffiliated companies for promotional purposes, except to provide products or services you've requested. Third party partners: name and email shared with consent-obtained partners. Business transfers: information transferred if Ambula is acquired or merged; users notified beforehand. Service providers: customer service providers, credit card processors, and email service providers receive specified personal information. Social media platforms: information may be collected or shared through Facebook 'Like' features and similar tools. Their use of your information is not governed by this privacy policy.

How we protect your information

Personal information is maintained on Ambula's servers and service providers' systems, accessible to authorized employees, representatives, and agents. While we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Contact privacy@ambula.io with security questions.

Your rights

Users may exercise rights depending on residency country or state. Accessing, updating, correcting, and deleting your information: users may request access to, updates to, corrections of, or deletion of personal information; withdraw processing consent. Access and deletion: submit requests through contact forms or call 818-823-0604. Information is retained as long as accounts remain active or services are needed, and additionally to comply with legal obligations, resolve disputes, and enforce agreements. Updates and corrections: update accounts by logging in, contacting support, or calling 818-823-0604. Employment-related information updates are sent to privacy@ambula.io. Identity verification: additional information may be requested for security purposes to verify identity before processing requests. Promotional emails: click unsubscribe links in received promotional emails.

Children's privacy

Our site is not intended for or directed to children under the age of 18. Ambula does not knowingly collect children's information without parental consent. Upon discovering child-provided information, it is deleted.

Changes to this website privacy policy

Ambula may update this policy at any time. Users are encouraged to review it periodically. We will provide additional notice to you if we make any changes that materially affect your privacy rights.

Questions

Ambula Privacy Phone: 818-823-0604 Email: privacy@ambula.io